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Appamatix
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Joined: 19 Apr 2005
Posts: 10
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 Posted: Tue Apr 19, 2005 5:24 am Post subject: 502 Command is locally disabled? [Mod: Resolved] |
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I presently use as my IP now bellsouth.net. Also I still have my other IP which is earthlink.net but have that connection disabled, used for a back-up.
I also can receive mail from a host of online mailers I use but when sending anything out I encounter this error log:
* Logging into mail.bellsouth.net server....
* 502 Command is locally disabled
I have checked my connections which read as follows:
Bellsouth.net:
pop server: mail.bellsouth.net
smtp server: mail.bellsouth.net
Earthlink.net:
pop server: pop.earthlink.net
smtp server: smtpauth.earthlink.net
So now first off what is a *502 Command? and why is it locally disabled?
I have tried configuring with: Login, plain, CRAM-MD5. Now yesterday using both IP connections at different times of course I was able to receive and send from PocoMail, today I can still receive but cannot send any emails because of the above mentioned error.
Presently I am using PocoMail 3.4.0.2130
Anyone have a solution for this or an explaination of the error?
Thxs ahead,
Appamatix
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Eric
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Joined: 25 Jul 2004
Posts: 6444
Location: Vilvoorde (Belgium)
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| Posted: Tue Apr 19, 2005 5:42 am Post subject: Re: 502 Command is locally disabled? |
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Hi Appamatix & welcome to Poco Forums,  | Appamatix wrote: | | Anyone have a solution for this or an explaination of the error? |
I don't know if it can help, but I found this at another forum:
Please, open the Accounts settings in the Email Processor, click SMTP tab and look at SMTP Server Requires Authentication option. If it is checked, uncheck it.
Let me know if this helps. 
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Last edited by Eric on Tue Apr 19, 2005 6:19 am; edited 1 time in total |
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Appamatix
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Joined: 19 Apr 2005
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| Posted: Tue Apr 19, 2005 6:08 am Post subject: Where in the account settings is the email processor&smt |
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 I went and clicked on the account icon in the toolbar which brings up all your email accounts but didn't find any smtp tab or the email processor, do you mean in the console?
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Eric
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Joined: 25 Jul 2004
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Location: Vilvoorde (Belgium)
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| Posted: Tue Apr 19, 2005 6:17 am Post subject: Re: Where in the account settings is the email processor& |
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| Appamatix wrote: | | I went and clicked on the account icon in the toolbar which brings up all your email accounts but didn't find any smtp tab or the email processor, |
That was some text I copied from that forum. It's not about Poco.  | Quote: | | do you mean in the console? |
I mean your account -> Outgoing settings.
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Appamatix
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Joined: 19 Apr 2005
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| Posted: Tue Apr 19, 2005 6:25 am Post subject: As I stated previously: |
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As I stated previously? 
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Eric
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| Posted: Tue Apr 19, 2005 6:32 am Post subject: Re: As I stated previously: |
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| Appamatix wrote: | | As I stated previously? |
Did you find it inside your account?
I found some explanation too:
This is an error given by your STMP server, probably because some needed function is disabled or it does not want to allow you to use it to send email.
I hope this helps solving your problem.
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Appamatix
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Joined: 19 Apr 2005
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| Posted: Tue Apr 19, 2005 6:45 am Post subject: Did not find any smtp tab what so ever: |
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Yes I know this but I think the problem may resolve with PocoMail. That's why I posted the thread. I know that the error means just that, what I need is someone to explain why now? And a fix for it.
I already have registered over on the bug traction site and have a thread up there already enititled: 502 Command is locally disabled
Was just wondering if anyone here on the forum ever encountered this "error" and if they may know a fix for it!
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Eric
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Location: Vilvoorde (Belgium)
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| Posted: Tue Apr 19, 2005 6:54 am Post subject: Re: Did not find any smtp tab what so ever: |
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| Appamatix wrote: | | Was just wondering if anyone here on the forum ever encountered this "error" and if they may know a fix for it! |
As far as I know I've only found this topic.
Not sure why you're having this error. 
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Appamatix
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Joined: 19 Apr 2005
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| Posted: Tue Apr 19, 2005 7:11 am Post subject: That topic: |
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In all actuallity I think he and she is absolutely correct read:
| Quote: | helloharry
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Joined: 04 Aug 2004
Posts: 12
PostPosted: Fri Sep 03, 2004 12:41 pm Post subject: Reply with quote
Not the university, but Bellsouth is blocking any access via port 25 but to their own mailserver. |
| Quote: | robin
Moderator
Joined: 25 Jul 2004
Posts: 964
Location: North West UK
PostPosted: Fri Sep 03, 2004 12:55 pm Post subject: Reply with quote
...and of course, BellSouth don't provide you with an authenticated server (which you have to login to) so you can't access it outside their network...hmmm. |
This may be the obstacle right here if you or anyone else knows of a work around please let me know. The only reason PocoMail was working before was I was using my earthlink.net server and that does use authentication. 
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Redmak
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Joined: 25 Jul 2004
Posts: 19
Location: Neowin
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| Posted: Tue Apr 19, 2005 8:30 am Post subject: |
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It's not quite clear to me wether or not you tried Eric's solution and disabled outgoing authentication?
I had this error and disabling outgoing authentication fixed it for me. |
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jaxgtr
Poco Enthusiast
Joined: 17 Aug 2004
Posts: 436
Location: Jacksonville, FL
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| Posted: Tue Apr 19, 2005 10:41 am Post subject: |
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I also have bellsouth, but I am not having any issues. Are you dial up or DSL?
I do not have to use Authentication either.
Brian |
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jaxgtr
Poco Enthusiast
Joined: 17 Aug 2004
Posts: 436
Location: Jacksonville, FL
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| Posted: Tue Apr 19, 2005 10:46 am Post subject: |
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IN fact here are my settings:
Under General Tab
Server: mail.bellsouth.net
Username: myusername
Password: mypassword
Server type: POP
Under Outgoing Tab
Account Server Settings is Checked
Server: mail.bellsouth.net
Use Outgoing Server Authentication is not checked
I have both PocoMail and Barca using these setups.
Brian |
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Appamatix
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Joined: 19 Apr 2005
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| Posted: Thu Apr 21, 2005 10:06 pm Post subject: Attention: Redmak, jaxgtr, |
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You are correct in your configuration with bellsouth. I rolled back(deleted the newer version and did a re-install) to the 3.3.0.2100 version using the wizard to set it up using your configuration and so far no 502 error's happenning anymore.
Is there really that much of an advantage using the most present version of PocoMail over the version I'm presently using now?
The key in outgoing is whether you use: Plain, Login, or the MD-5 in this case the outgoing should be set as Plain with just the server set at: mail.bellsouth.net no username or password for authentication. When first setting up the account for bellsouth.net afterwards the authentication cannot be accessed to change unless you edit the ini and account file in the folder; In which I did, big oops!
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jaxgtr
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Joined: 17 Aug 2004
Posts: 436
Location: Jacksonville, FL
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| Posted: Thu Apr 21, 2005 10:36 pm Post subject: |
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I have the most recent version of PocoMail running using the settings above. I think the key is to not turn on Authentication.
Brian |
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